I rent cars several times per year for long-distance trips, usually to visit relatives. Ordinarily I use Enterprise. I used to price-shop until Budget cut my throat one day: they took my reservation, but when it was time for me to depart, they announced that they didn’t have any cars. That can really mess up your travel plans, so I swore off Budget (which is owned by Avis). I used Enterprise exclusively after that, always with good results.
We needed a car recently and, because I was shopping within two weeks of departure, the prices were too high. I started price shopping again. I found a bargain at Dollar, but I had to drive twenty miles to the Memphis airport to get it. The tradeoff was worth it. I booked it online and a week or so later, went to pick it up. Time was of the essence. I had to get there, make the transaction, and get gone.
Dollar tacked on about $200 worth of charges for garbage I’d never seen at Enterprise. The price I paid bore little resemblance to the one I’d agreed to when I reserved the car online, except that the new price, like the old one, was written in Arabic numerals.
I’ll never use Dollar Rent A Car again.